Privacy Policy
Effective Date: October 5, 2026
This Privacy Policy describes how eWonic Corporation ("eWonic," "we," "us," or "our") collects, uses, discloses, and protects information when you use the eWonic mobile application, website, and related services (collectively, the "Services").
This Policy is meant to be read with our Terms of Service, available at https://www.ewonicapp.com/terms.
1. Summary
eWonic is designed for real-time translation with privacy-first defaults.
Free offline One Phone translation runs on device for English and Spanish when the required Apple on-device language capabilities are available.
Joining a Conference as a listener is free and does not require an eWonic account. Hosting and generating AI notes require an eligible plan but do not require an eWonic account.
eWonic does not use transcript analytics, advertising identifiers, or cross-app tracking.
eWonic does not sell personal information.
eWonic does not store conversations or transcripts as a long-term conversation archive on eWonic servers.
When you use 70+ language translation or host a Conference, live microphone audio is sent to Google Gemini for translation.
When you request Personal Notes, selected transcript text and note instructions are sent through Supabase to Google Gemini to generate the requested notes.
2. Information We Process
We process different information depending on which features you use.
Account and Subscription Information
If you sign in, sync paid access, restore purchases, host a Conference, use 70+ language translation, or use Personal Notes, we may process:
Email address, if you choose to sign in to an optional eWonic account.
Supabase account identifiers.
Authentication and session data. A pseudonymous service identity and authentication tokens when you subscribe or restore without an eWonic account. Subscribing and listening do not require your email address, name, or organization details.
App Store subscription metadata, such as product ID, purchase and renewal dates, price and currency, renewal and cancellation state, transaction identifiers, signed transaction data, entitlement status, and app account token.
Account deletion and reauthentication records needed to process account deletion requests.
Apple processes App Store payments. We do not collect or store your payment card number.
Translation Request Information
When needed to provide translation features, we may process:
Selected source and target languages.
Conference room/session identifiers.
Host/listener role information.
Entitlement status and plan limits.
Short-lived token request metadata.
Timing, connection, and error information needed to operate and troubleshoot translation. We also process account-linked translation durations, audio byte counts, usage totals, generated-note request identifiers, billing-period dates, timestamps, and request status to enforce allowances. Usage records do not contain audio, transcripts, prompts, or generated-note content. Internal reporting uses host-account-linked Conference counts, session dates, metered translation time, and sampled counts of connected listeners. Audience records contain counts, not listener names or identifiers. Subscriber names and organization details are not sent to Gemini or listeners as part of this reporting.
Age Confirmation
The app stores on your device that you confirmed you are 18 or older, together with the version of the confirmation you accepted. This information is not sent to eWonic as part of the age-confirmation flow.
The age-confirmation flow does not ask for or store your birth date, government-issued identification, or other age-verification documents.
Audio and Speech Content
The app uses your microphone to capture voice input for translation.
Free offline One Phone translation is processed on device for English and Spanish when the required Apple language capabilities are available.
When you use 70+ language translation or host a Conference, live microphone audio is sent to Google Gemini for translation after Supabase authorizes a short-lived session token.
In Conference mode, the host device sends host microphone audio for translation. Listener devices receive translated audio and captions over the active local room connection. Listener devices do not need their own Google Gemini account for Conference listening.
Transcripts, Captions, Notes, and Exports
The app may create captions, transcripts, and saved notes during use.
Saved transcripts and notes are stored locally on your device unless you export, share, delete, or otherwise move them.
If you request Personal Notes, the selected transcript text, note style, and optional custom instructions are sent through Supabase to Google Gemini to create the requested notes.
If you export or share transcripts, notes, audio, or support files, your chosen destination handles that exported content under its own terms and privacy policy.
If you send feedback or support information to us, we may process the information you choose to include in that request. In-app diagnostic attachments may include recent logs, app and operating-system versions, language and session settings, connection information, timing measurements, and diagnostics requested from other devices connected to the room. Peer diagnostics can include device names and a shortened device identifier. If a QA audio recording is present, the feedback package can also include that recording. Preparing a package does not automatically send it to eWonic; you choose whether to send or share it. Support information may be linked to your email or account. Backend operational logs can also contain account identifiers alongside errors.
Website and Support Information
When you visit our website or contact support, we or our service providers may process:
Standard web request data, such as IP address, browser type, device type, pages requested, timestamps, and referring page.
Information you submit through support, email, forms, or other contact methods.
Basic operational data needed for website security, hosting, abuse prevention, and troubleshooting.
We do not use this information for cross-app tracking or third-party advertising.
3. Information We Do Not Collect
We do not collect precise location, contact lists, biometric data, photos, or payment card numbers through the app.
We do not use advertising identifiers. We do not use Firebase, Google Analytics, Mixpanel, Sentry, or similar analytics tools in the app unless this Policy is updated first.
Local network and Bluetooth permissions help nearby devices discover and communicate with a Conference room. eWonic does not use those permissions to collect precise location.
4. How We Use Information
We use information to:
Provide translation, captions, transcripts, Conference listening, Conference hosting, and Personal Notes.
Authenticate accounts and sync paid access across devices.
Verify App Store subscription entitlements and restore purchases.
Issue short-lived tokens for translation that requires an internet connection.
Generate Personal Notes only when requested.
Store transcripts and notes locally on your device.
Support account deletion, support requests, security, abuse prevention, and troubleshooting.
Maintain service reliability and enforce plan limits. Understand service use through first-party analytics: paid-user totals, subscription starts and cancellations, active hosts, Conference counts, translation hours, and average listener counts. Authorized internal staff can review account-level reports to understand service use and support customers. These reports are linked to host accounts, not anonymous data.
Comply with legal obligations and enforce our Terms.
We do not use audio, transcripts, captions, or notes for advertising. We do not use transcript analytics.
5. Third-Party Service Providers
We share information with service providers only as needed to provide the Services.
Apple
Apple handles App Store downloads, in-app purchases, subscription management, payment processing, device-level permission prompts, and relevant Apple platform services. Apple may provide eWonic with subscription and transaction information needed to verify paid access.
Supabase
Supabase may process account identity, subscriber names and organization details, authentication data, subscription-sync data, entitlement checks, account deletion requests, short-lived translation token requests, generated-note requests, request metadata, and account-linked usage and internal business reporting data.
Google Gemini
Google Gemini processes live microphone audio when you use 70+ language translation or host a Conference. Google Gemini also processes selected transcript text, note style, and optional note instructions when you request Personal Notes.
When eWonic uses paid Gemini API services, Google states that prompts and responses are not used to improve Google’s products. Google may retain or log prompts and responses for a limited period to detect and prevent prohibited uses, maintain safety and security, and satisfy required legal or regulatory disclosures.
Google may also process usage, operational, authentication, device, and technical information under its applicable terms and privacy documentation. Google Gemini services remain subject to Google’s terms, data-processing terms, privacy documentation, regional availability, safety systems, and technical limits.
The app enables Live API session resumption for reconnection. Google documents retention of conversation state, including audio and text, for up to 24 hours when a resumption handle is generated. Separately, Google’s abuse-monitoring documentation specifies 55-day retention for text prompts, contextual information, and generated responses, subject to applicable project-specific arrangements. These are distinct retention mechanisms; eWonic does not claim zero provider retention.
Website Hosting and Support Providers
Our public website may be hosted by Framer or another website hosting provider. Email and support providers may process support requests you send to us. These providers process information to host the website, deliver support, prevent abuse, and keep services reliable.
6. AI and Model Training
eWonic does not use your audio, transcripts, captions, or notes to train eWonic models.
eWonic does not permit service providers to use your audio, transcripts, captions, or notes for advertising. For Google Gemini processing, see Google's applicable Gemini API terms and data processing terms.
7. Tracking and Advertising
We do not track you across apps or websites owned by other companies.
We do not sell personal information.
We do not share personal information with data brokers.
We do not use third-party advertising SDKs or advertising identifiers in the app.
8. Retention
We keep information only as long as needed for the purposes described in this Policy, unless a longer period is required by law, security, dispute resolution, fraud prevention, tax, accounting, or App Store compliance needs.
Subscriber details and account-linked reporting records are kept for account support and usage measurement. Older usage records may be combined into a more compact form without removing their account link or historical usage information. This is storage compaction, not anonymization or deletion. Typical retention practices:
Locally saved transcripts and notes remain on your device until you delete them, uninstall the app, erase the device, or move/export them.
Account and subscription-sync records are retained while your account exists and as needed to verify entitlements, process restores, handle refunds/revocations, prevent abuse, satisfy legal obligations, and maintain business records.
Short-lived translation token records and operational request metadata are retained only as needed for service operation, security, troubleshooting, and compliance.
Support messages are retained as needed to respond to you, maintain support history, and comply with legal obligations.
Account deletion removes the Supabase identity and associated eWonic account data, including subscriber details and reporting records, subject to limited records we must retain for legal, security, billing, fraud-prevention, dispute, or backup purposes.
The age-confirmation version remains on your device until you delete the app or its data, or until eWonic updates the confirmation and asks you to confirm again.
9. Your Choices and Controls
You can:
Use free offline One Phone translation without creating an account when the required on-device language capabilities are available.
Decline microphone access, though translation features that require microphone input will not work.
Stop microphone capture by stopping the relevant session or revoking microphone permission in iOS Settings.
Avoid internet-required translation features if you do not want live microphone audio sent to Google Gemini.
Delete locally saved transcripts and notes in the app.
Choose whether to export or share transcripts, notes, or support files.
Manage or cancel Apple subscriptions through your Apple Account subscription settings.
Request account deletion in the app where available or by contacting us.
Contact us to request access, correction, deletion, or other privacy assistance, including correction of your name or organization details. Subscribe or restore purchases without creating an eWonic account.
Deleting your eWonic account or uninstalling the app does not cancel your Apple subscription. Apple subscription cancellation must be handled through your Apple Account subscription settings.
10. Children and Age Restrictions
The Services are intended only for people who are at least 18 years old.
People under 18 may not access or use the Services.
We do not knowingly collect personal information from anyone under 18. If you believe that someone under 18 has provided personal information to us, contact us at info@ewonicapp.com so we can take appropriate steps to delete it.
People under 18 may not access or use the Services.
We do not knowingly collect personal information from anyone under 18. If you believe that someone under 18 has provided personal information to us, contact us at info@ewonicapp.com so we can take appropriate steps to delete it.